Indeavor Backfill
Automate outbound calls to eligible employees, offering them available vacancies in real-time to fill shifts quickly, fairly, and reliably.
Trusted by the world's most mission-critical enterprises
Stress-Free Solutions to Shift Scheduling Problems
Struggling with last-minute vacancies from unplanned absences? Stop supervisors from being tied up in endless phone calls and reactive firefighting.
- Automate the entire backfilling process, inheriting a configurable, rules-based call order to ensure fair and consistent outreach
- Reduce coverage failures dramatically by reaching qualified employees instantly and accurately
- Minimize risk and boost resilience with automated, defensible decisions that are fully auditable during high-pressure disruptions
Improved Work-Life Balance
Overwhelmed by tracking hours, eligibility, and employee responses during backfills? Indeavor Backfill creates a centralized, auditable log of every action, giving you traceability and confidence without manual overhead.
- Guarantee accurate assignments with real-time updates fed directly to your schedule
- Relieve employees from the pressure of self-replacement; automation handles outreach while empowering them to accept or decline with simple responses
- Deliver greater fairness and transparency, improving morale and reducing turnover
Built-In Overtime Equalization
Concerned that backfilling will create perceptions of unfairness or unequal overtime? With Indeavor Backfill, fairness is automatic and easily defensible.
- Prioritizes outreach to employees with the lowest overtime hours or charged instances, spreading opportunities equitably
- Captures and analyzes overtime data in the way that best fits your organization, ensuring consistent, auditable application of your rules
- Strengthen scheduling equity, build employee trust, and protect against disputes - while maintaining high shift coverage without forced overtime
Frequently Asked Questions
Indeavor Backfill is an intelligent automation solution that calls eligible employees to fill vacancies quickly and accurately, with complete logging for compliance and auditability.
It drastically reduces coverage failures, frees supervisors from manual outreach, lowers risk during disruptions, and delivers fair, auditable outcomes – leading to more resilient operations and measurable cost savings.
By inheriting a configurable, rules-based call order that prioritizes fairness (e.g., lowest OT hours first) and eligibility, it ensures transparent, defensible distribution – reducing conflicts and promoting equity across the team.
Indeavor offers a smooth experience with best-in-class customer support to help your business when you need it. If you are an existing customer you can submit a support ticket here.
You can schedule a demo of Indeavor Backfill to explore its features and benefits with our team of workforce optimization solution experts.
Schedule a Demo of our Backfill Scheduling Solution
Schedule a discovery call today and walk through a demo with our team of experts.
