Shift Scheduling and Absence Management for Your Government Agency
We understand the unique shift scheduling and workforce management complexities in the public service and government industry. Book a discovery call to learn how we can transform your workforce optimization efforts.
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Workforce Management Challenges in the Government Agency Industry
The Government Accountability Office has reported skills gaps in key areas like cybersecurity, acquisitions, and STEM; the “retirement wave” is only compounding the problem. Recruiting new talent is faced with a myriad of obstacles, including budget restraints, competition from the private sector, and resistance to change outdated processes that alienate the younger workforce. Employee retention is also suffering, with attrition rates growing each year.
Agencies are dealing with the consequences of being unable to properly staff each department. Excessive reliance on overtime has led to cost overruns and overworked employees while assigning unqualified employees to fill posts has led to fines and poorly completed jobs.
Get access to critical labor analytics while saving time and promoting employee engagement with Indeavor Schedule.
Average overtime dollars overrun annually
Often wasting millions of dollars every year on data entry errors that can be solved via automation
of the scheduling process can be automated, thus eliminating data entry errors
Government Agency Shift Scheduling Case Study
With 8,000+ employees, 15 different union groups, and hundreds of scheduling, leave management, and time attendance policies and paper practices at their 30+ locations, this government agency was faced with a very difficult challenge: how to implement a standard workforce management solution agency-wide. Each agency department’s paper and/or excel focused scheduling and leave management processes allowed enormous flexibility within each scheduling unit, however it lacked some core organizational principles that are key in engaging and empowering employees and managers and providing standardization and visibility to the agency leaders as a whole.
Compliance Concerns
- Federal and state regulations on job certifications that need to be accounted for at the point of scheduling
- Minimum staffing requirements for each department to reduce idleness and operate as leanly as possible
- Complex union contracts detailing overtime distribution, break rules, and other scheduling stipulations
Areas of Opportunity
- Automate previously manual administrative processes so that employees can focus more on their department’s mission work
- Control overtime distribution with automated processes that distribute overtime hours equitably and track individual employee hours
- Attract and retain employees by offering a mobile app that lets them be more engaged with their schedules, while still ensuring staff is allocated accurate amounts of leave to facilitate more efficient scheduling
Empower and engage your workforce.
Get a demo and discover how you can boost productivity and employee satisfaction with reliable and compliant shift schedule automation.
