Are you transforming the people side of your business with the same urgency that is typically given to the tech side?
According to Holger Mueller, Vice President and Principal Analyst at Constellation Research, you should be. Enterprise Acceleration is defined by aligning technology (your software) and people (your talent) to make the entire organization move faster and become more agile.
A key to ensuring proper Enterprise Acceleration is to have CxOs listen to what their front-line employees—in Mueller’s words, “people leaders”— need for their team to become more successful. Since these people leaders dictate what the areas of improvement are, long gone are the days of “one size fits all” software. Instead, Mueller encourages enterprises to take a “non-monolithic” approach with microservices.
That means you need to be leveraging best of breed tools for specific problems, allowing more customization based on division need. To ensure holistic interdepartmental communication, you also need to be able to integrate these tools. It’s preferable to have the best tool(s) for each job in the right places, as opposed to one tool that superficially covers a breadth of workforce management.
Want to stay as agile as Enterprise Acceleration demands? Read on to learn how the people side of your business can be improved with targeted, integrable software.
Employee Skills
Your talent pool’s success is determined by the skills they already have and their ability to learn new ones; making sure relevant skills do not get lost or become obsolete is the other half of the formula.
Is your organization’s C-Suite asking their people leaders what critical skills are missing? Is HR aware of such gaps in talent that need to be recruited to fully move the business forward?
Staying nimble with talent, especially in the face of change, requires technology solutions that can help you adapt quickly and effortlessly. Investing in a Qualification Management System not only provides centralized access to all of your employees’ skills and certifications, but it also lets you search and identify workers based on specific skills. This provides full transparency that can help HR make business-driving hiring decisions, such as showing which skills are lacking across your labor pool.
Even better is that a QMS can be leveraged as more than just a digital filing cabinet. Investing in an automated employee scheduling software that has an embedded QMS ensures that you assign only qualified workers to each position, increasing productivity and making sure the job gets done (correctly).
Real-Time Management
Are you empowering your people leaders? Do they have the tools that allow them to act when a problem arises, or are they only able to see what the problem is?
Of course, acting and acknowledging are two different things, but you can’t do either without the right data. All electronic information needs to be easily accessible, especially when a problem needs to be solved right away. Below are a few examples of how a microservices approach can help you overcome day-to-day roadblocks.
What is the current strategy when an employee calls in sick an hour before the shift is due to start? If your supervisors are stuck calling employees, sometimes with little regard for hours worked or qualifications, then they are not utilizing their time wisely. With a tool that automates the call out process, your supervisor can fill a schedule vacancy in minutes while focusing on other work.
What about when scheduling requirements change at the 11th hour? Equipment breaks, priorities change, or a lack of proactive planning sneaks up and leaves you scrambling. With a flexible, demand-driven, automated scheduling application, your schedulers and supervisors have built-in (automation) tools to quickly and easily respond appropriately to these disruptions. In turn, it allows them to leverage up-to-the-minute data and your own scheduling rules in the decision making. This level of agility is exactly what modern enterprises need to be able to move their business forward in today’s competitive environment.
Real-time management doesn’t have to be time consuming. In fact, if the C-Suite communicates with the people leaders about areas of improvement like Mueller recommends, they’ll probably find that manual, outdated processes is a common setback. It certainly doesn’t help agility either.
The Indeavor Solution
Indeavor provides automated scheduling and absence management, along with module add-ons, to complex enterprises. We can help you improve the agility of both your people and processes, a must in the age of Enterprise Acceleration.
Click here to request a demo.
Indeavor’s solution offers clients an end-to-end, cloud-based employee scheduling and absence management system. By integrating with your human capital management and enterprise resource planning systems, you can leverage a robust platform that provides you with real-time employee data. Relieve your supervisors of manual tasks and the constant mental fatigue brought upon by scheduling changes by automating the entire process, connecting the data to all of your existing corporate systems, and ensuring you always have the right qualified employee in each position.
