Hello and welcome to IndeavorTalks. Today we’re going to focus on labor scheduling in the public safety departments across the country. The goal of today’s call will be to discuss the unique challenges that public safety departments are currently facing when it comes to scheduling their workforce and how our solution, Indeavor can best help support them. One of the biggest challenges facing public safety departments is ensuring that there is adequate coverage, given the unpredictable nature of emergencies.
This requires a delicate balance between having enough staff on hand to respond to incidents while also managing things like budget constraints, labor and union rules, qualifications, and other safety concerns. all while trying to avoid overstaffing and high overtime costs. It can be very difficult to ensure that everyone on the team is working in the correct position with the correct qualifications at the correct time.
But, with the right tools and strategies, public safety departments can overcome these challenges and create efficient and effective labor scheduling systems. Today we’ll be taking a closer look at our People Operations Platform and how we can directly help with the day-to-day struggles of scheduling in these departments.
So as I just mentioned, public safety departments are facing many challenges, and in order to address these challenges, departments need to find ways to optimize their operations and make the most of their resources. Indeavor’s People Operations Platform can directly provide value to the department at the point of scheduling.
One of the key ways that our platform can drive value is through overtime cost savings. Our system allows departments to more effectively manage their staffing levels, reducing the need for overtime and saving money in the process. This could be particularly important to departments that are facing really tight budgets with the need to maximize their resources.
Another way that our platform can help is through qualification and skills tracking. This is particularly important for public safety departments, where personnel need to have specific qualifications and skills in order to perform their duties. Our system allows the departments to track these qualifications, ensuring that personnel are properly qualified for the roles that they are assigned to.
This can help departments to better manage their workforce and ensure that they’re providing the highest level of service possible. Vacation planning is another area where our platform can drive immediate value. Our system allows departments to easily manage vacation requests to ensure that they have adequate staffing levels at all times.
We can look at things like quotas and position minimums to ensure that all of that goes into the algorithm when the schedule is going to be generated. This can really help departments to minimize disruptions and maintain service levels even during the busiest times of the year. In addition to vacation planning, our platform also includes call-off functionality and shift trading.
This allows personnel to easily manage their schedules and make sure that they’re in departments to more effectively manage their staffing levels. This can help to ensure that the department is always properly staffed and that personnel are able to manage their schedules in a way that works best for them, giving them the feeling of a significantly stronger work-life balance and visibility into their schedule.
With that being said, our platform also includes a mobile application that can be particularly useful for public safety departments. This allows personnel to easily access schedules, request time off, trade shifts, volunteer for shifts, and perform other tasks all out of the palm of their hand. This can really help increase efficiency and productivity and ensure that personnel are always connected and informed as schedules change.
Here at Indeavor, we are currently seeing success with a variety of public safety divisions. We’re live with fire departments, EMT divisions, police departments, and healthcare services departments, helping them with their staffing day-to-day needs. Our platform is specifically designed with the unique need to help these types of complex departments with their staffing and scheduling.
On a day-to-day basis, we are continuously improving to enhance our system to ensure that it remains the best option in the market for these types of departments. Thank you so much for taking the time to learn more about Indeavor’s offering and some of the challenges out there that public safety divisions are currently facing when it comes to employee scheduling.
If you’d like to learn more, please feel free to reach out to me directly at mstorey@indeavor.com. Looking forward to hearing from you.
