TEAM MEMBER SPOTLIGHT
JOE JENSEN | SOLUTIONS ANALYST
Let’s start with your Indeavor story. How long have you been with Indeavor? What are your responsibilities?
This July was two (2) years at the company. Today, I am a Solutions Analyst. When Indeavor does implementations, I will go out to the customer to manage the process. My role is a combination of project management and business analyst work.
I perform discovery with the customer, come up with an implementation plan and how the solutions will look. I specialize in setting up scheduling algorithms – the inner workings of how to get a customer’s base schedules and turn it into a tailored solution using Workloud.
I perform pretty much the whole gamut for a customer after it is turned over from sales.
What prepared you for this role? What part of your background?
A couple of things prepared me for this role. I worked at a hospital managing their scheduling. So, I had a background in scheduling, which is why I initially looked at ScheduleSoft (now Indeavor).
After I left the hospital, I looked to make a career change into a more project management focused role. That is when I worked in Platteville for an aerospace company implementing trade compliance software.
When I came to Workloud, I had experience both in scheduling and implementation on an enterprise level which prepared me well for this role.
What is on your wish list for the next three (3) years with the company?
I am still learning about a lot. I just started working with the Port Authority account. Working with different parts of the team has been really exciting. Historically, teams have not worked together often, even amongst the customer facing folks, so it has been very cool to mix up and work with other teams. I am enjoying that right now.
Over the next couple of years, I would like to focus on the things that I am really good at and differentiates me from the other analysts and project managers. I think I can be most useful to the company in that way. Also, it’s rewarding stuff for me.
In addition, I would like to grow in that and increase my responsibilities. I am a person who always likes to keep learning new stuff. I don’t like to get stagnate in what I am doing.
Do you have an office nickname? What is it? If none, do you have a nickname you are willing to share?
No office nickname… Unless I have one that I do not know about.
Do you have a hidden talent?
I can juggle. I worked full time in college but had a really easy job.
After a couple hours of work, I finished my homework and I taught myself how to juggle. For about 2 years, I practiced juggling for about 2 hours a night out of sheer boredom.
What is your favorite line from a movie?
One that I could say… One of my all-time favorites…
My favorite line that is work related comes from Under Siege 2: Dark Territory. It’s a Steven Segal movie. It’s a line by the antagonist. He says, “Assumption is the mother of all f***ups”.
What do you like to do outside of work?
I play kickball. It has been too rainy this year and I have been traveling too much to make any of my games though. My team is not that good – we have been good in the past, but we have been done in the last couple of seasons.
Going back to Indeavor, what makes working there different than other places you’ve worked?
I’ve never worked for a really small company before. During college, I started working at a hospital then worked there for 9 years after I graduated. I had high school jobs working for Pizza Hut, but once again, a really big company.
Working for a company of this size, things can change here in a matter of seconds. At Indeavor, our size makes us more nimble and allows us to change direction more quickly – ‘which is great and stressful at the same time.
What is the one food you cannot resist?
Theres no one food, but if I had to say one, I can’t turn down a slice of pizza.