10 Characteristics of Effective Workforce Management

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Labor environments that never sleep deserve the same from their workforce management solution.

We’ve discussed the importance of having a holistic WFM solution, but what is one actually comprised of?

This roadmap for what HR and Operations executives should be scrutinizing in their current workforce management models will put an end to that mystery.

1. Paperless

Introduce your 24x7 environment to the 21st century by doing away with paper, excel, and other outdated scheduling processes. Never misplace a shift schedule again!

By shifting from paper to the cloud, you have the ability to automatically generate a schedule in minutes that is accurate, consistent, eliminates user error, and follows operational rules.

2. Worry-Free Compliance

Whether it’s dealing with internal rule adherence and enforcement or external labor laws (union, local, state, federal, etc.), automated compliance coverage is table stakes for any company looking to mitigate risk and avoid unwanted fees.

3. Unlocked Efficiencies

No company is the same, meaning your strategies for engaging your workforce should be unique to your company model. A tailored workforce solution that fits your specific business needs allows you to identify gaps and uncover employee potential.

What’s better is that a bespoke WFM solution means you can search and identify employees based on particular skills. With a severe skills gap in many 24x7 industries, particularly in manufacturing, qualification management has never been more important.

4. Scalable

Cloud-based software allows you to deploy enterprise-wide solutions at one location or hundreds, keeping everyone on the same page. Company size should never be a deterrent to operational success.

5. Engaged Employees

Empower your employees and supervisors with mobile capabilities and give them the freedom to check schedules, request leaves, and volunteer for shifts. Mobile capabilities benefit organizations two-fold, improving both process efficiencies and employee satisfaction.

6. Visibility

An increase in transparency leads to a more connected, empowered, and productive workforce. The right WFM tool will show you real-time labor information, schedules, and labor vs. production/demand—from anywhere.

7. Centralized

Eliminate the need for scattered systems and manual/paper-based processes by having all your scheduling and leave management information in one place.

8. Service & Support

Leveraging the right SaaS platform as a true partner means you can decrease internal support and change management costs. A long-lasting solution should never remain static; it should always be upgrading to remain relevant for your ever-changing labor needs.

9. Real-Time Analytics

Your organization can only be truly proactive with the right metrics.

Real-time employee data and demand forecasts should be easily accessible. Period.

10. Easy Integration

When considering an enterprise-wide change, it’s easy to assume the worst: you’re going to have to get rid of all your currents systems and start from scratch. But there is actually no need for an overhaul.

The ability to integrate with your current HCM and ERP platforms ensure your internal systems communicate with each other succinctly.

The Indeavor Advantage

If your current system does not encompass all of the above, then it’s time to reevaluate.

Workloud is our workforce management SaaS solution which offers clients an end-to-end, cloud-based employee scheduling, time & attendance, and absence management system. Workloud integrates with your human capital management and enterprise resource planning systems to create a robust platform that provides you with real-time employee data.

Want to learn more about how Indeavor can fulfill these 10 must-haves for your organization? Click here to request a demo.

Michael Culver